LINKS BELOW CAN BE USEFUL in your search for help.

FTC – Federal Trade Commission

The Federal Trade Commission (FTC) does not have authority over banks, savings and loan institutions, and federal credit unions. However, you can file a complaint with the Consumer Financial Protection Bureau (CFPB).

https://www.ftc.gov/media/71268

Florida DBPR

https://www.myfloridalicense.com/datamart/complaintDBPR.do?applicationId=1

CFPB – Consumer Financial Protection Bureau.

You can file a complaint with the Consumer Financial Protection Bureau (CFPB) about a bank by: Visiting the CFPB's website, Calling (855) 411-CFPB (2372), Submitting a fax, and Sending it through the mail. https://www.consumerfinance.gov/complaint/

OFR - Florida Office of Financial Regulation

https://flofr.gov/sitePages/fileacomplaint.htm

OCC – Office of the comptroller of the currency

NOTE: They cannot become involved in complaints that are in litigation or have been litigated

https://www.occ.gov/topics/consumers-and-communities/consumer-protection/index-consumer-protection.html

Federal Reserve

https://forms.federalreserveconsumerhelp.gov/secure/complaint/formComplaintIntro.html